Terms and Conditions

These conditions of use explain the main rules for accessing and using the Stoiximan Casino website, creating and using a player account, playing casino games, taking part in promotions, and using related services (such as deposits, withdrawals, and customer support).

By visiting, registering, or using the platform in any way, you confirm that you understand and accept these site terms, along with any additional rules shown within specific games, payment flows, or promotional pages. The purpose of this page is to set clear expectations and outline key rights and responsibilities for both you and Stoiximan Casino.

Who can use Stoiximan Casino

Stoiximan Casino is for adults only. To register and play, you must:

• Be at least 21 years old, or the legal gambling age in your location (whichever is higher)
• Be legally allowed to gamble online where you are physically located when you access the service

It is your responsibility to check local rules before using the platform. The operator may restrict or block access in certain countries or regions and may limit features based on location, regulatory requirements, or internal risk controls.

Creating an account: what we need from you

To use real-money services, you need a registered player account. When you create an account, you agree that:

• The information you provide is accurate, complete, and kept up to date
• Your account is registered in your own name and for your personal use
• You will follow the platform rules, game rules, and any promotion-specific requirements

Stoiximan Casino may limit the number of accounts that a single person, household, device, payment method, or IP address can use. Where multiple accounts are not permitted, only the account accepted by the operator may remain active.

Identity checks (KYC): keeping the platform secure

To protect players and meet regulatory and security requirements, Stoiximan Casino may ask you to verify certain details at any time, including before you can withdraw. Verification can include checks for:

• Identity and age
• Address and residency
• Ownership of payment methods used for deposits or withdrawals
• Source of funds and other information required by anti-fraud and anti-money-laundering controls

If requested, you agree to provide valid documents or information within a reasonable timeframe. If verification is incomplete or cannot be confirmed, the operator may limit account features (such as withdrawals or bonus eligibility) until checks are completed.

Your account, your responsibility

You are responsible for keeping your login details safe and private. Any activity carried out through your account is treated as authorized by you, unless the operator reasonably determines that account access was compromised in a way outside your control.

Player accounts are personal and must not be shared, transferred, sold, or used on behalf of another person. This includes letting friends or family play from your account, or using someone else’s account - even with permission.

If you believe your account has been accessed without your approval, contact support as soon as possible so the operator can help secure the account.

Deposits, withdrawals, and account balances

Stoiximan Casino supports a range of payment options, which may include Apple Pay, Google Pay, Visa, MasterCard, Maestro, PayPal, Skrill, Neteller, PaySafeCard, and Bank Transfer (availability can vary). All transactions are handled in EUR unless otherwise stated.

Key points to know:

• Payment method availability, processing times, and transaction limits can vary by location, verification status, and the selected method
• Withdrawals may require additional checks, including identity and payment method verification
• The operator may review transactions to prevent fraud, chargeback abuse, and other misuse
• Some payment methods may not be available for withdrawals, or may require an alternative method in your name

Your displayed balance can include different balance types (for example, cash balance and bonus balance). Where a promotion uses a bonus balance model, you may not be able to withdraw bonus funds or bonus-linked winnings until the relevant requirements are met.

Bonuses and promotions: extra rules apply

Promotions (including welcome offers, free spins, reload offers, missions, and VIP benefits) come with bonus terms that apply in addition to these service terms. Always read the specific promotion rules shown at the time you opt in - they control how that offer works.

Common promotion conditions may include:

• Eligibility rules (such as new-player only offers or location limits)
• Minimum deposit requirements
• Wagering requirements and contribution rates by game type (for example, slots may count more than table or live games)
• Time limits for activating and completing an offer (free spins may expire)
• Game restrictions or excluded titles (some jackpot or progressive games may be excluded)
• Limits such as maximum stake while a bonus is active and maximum conversion or withdrawal rules where stated
• One active promotion at a time, unless the promotion explicitly allows otherwise

If you request a withdrawal before completing the wagering requirement of an active offer, the operator may cancel the promotion and any related bonus benefits, as described in the specific promotion rules. Some payment methods (including certain e-wallets) may not qualify for particular offers.

For details that apply to individual offers, review the promotion page and any dedicated bonus rules, including the Bonus Terms page where available.

Games, features, and access: what to expect

Stoiximan Casino aims to keep the platform available and working smoothly, but access can be affected by factors such as:

• Maintenance and updates
• Device compatibility and browser settings
• Software changes from game studios or technical partners
• Network interruptions or unexpected technical issues
• Location-based restrictions and regulatory requirements

Some games, features, payment methods, or promotions may be added, changed, limited, suspended, or removed at any time. Availability can also vary depending on where you are located when you access the service.

Fair play rules: what’s not allowed

Using the platform means playing fairly and using services only for their intended purpose. Prohibited behavior includes, but is not limited to:

• Providing false, misleading, or incomplete information
• Fraud, collusion, or coordinated play intended to gain an unfair advantage
• Chargeback abuse or disputing transactions without a valid reason
• Bonus abuse or attempts to exploit promotions in ways not intended by the offer rules
• Using bots, scripts, automation tools, or unauthorized software
• Attempting to interfere with the website, games, payments, or security controls
• Letting another person access or use your account

If gameplay patterns or account activity indicate manipulation, abuse, or other misuse, the operator may investigate and take appropriate action.

When Stoiximan Casino may restrict or close an account

To protect players and the integrity of the service, Stoiximan Casino may take reasonable measures such as limiting features, suspending promotions, delaying withdrawals for review, freezing transactions, or closing an account where it believes one or more of the following applies:

• Platform rules or promotion rules have been broken
• Verification checks are incomplete, inconsistent, or cannot be confirmed
• There are reasonable concerns about fraud, account misuse, or payment disputes
• The account is being used in a way that creates regulatory or security risk

Any actions taken will be handled in a measured way, based on the information available, and aligned with player protection and compliance requirements.

Errors and technical issues: how they’re handled

From time to time, mistakes can happen - such as display errors, incorrect bonus crediting, game malfunctions, interrupted sessions, or an incorrect balance shown due to a technical issue.

Where a clear error occurs, Stoiximan Casino reserves the right to correct the mistake and address the impact in a fair and reasonable way. This can include reversing incorrectly credited amounts, correcting game outcomes affected by a malfunction, or adjusting balances to reflect what should have happened if the system had operated correctly.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to earn money. If playing stops being enjoyable, it’s important to pause and get support.

Stoiximan Casino may offer responsible gaming tools such as deposit limits, session limits, cooling-off periods, and self-exclusion options. You can also review guidance and support options on the Responsible Gaming page where available.

Intellectual property: using the site content properly

The website design, branding, logos, text, software elements, and other original materials on Stoiximan Casino are owned by the operator or used under license. You may use the platform for personal entertainment and account management, but you may not copy, reproduce, republish, distribute, sell, or commercially exploit site content without written permission.

Third-party studios, payment providers, and linked services

Stoiximan Casino works with third-party providers for game content, live dealer services, payment processing, and other technical functions. These services can be subject to the provider’s availability, maintenance schedules, and operational limits.

The platform may also contain links or integrations that rely on third parties. Stoiximan Casino is not responsible for issues caused by external providers that are outside the operator’s reasonable control, but will act to resolve service issues where possible.

Liability limits: what Stoiximan Casino is and isn’t responsible for

Stoiximan Casino is not responsible for losses or damages resulting from circumstances such as:

• Technical interruptions, delays, or service downtime
• Your device issues, configuration problems, or unsupported browsers
• User error, including incorrect payment details or mistaken gameplay choices
• Failures or delays caused by third-party providers
• Events outside reasonable control (for example, major network outages or other force majeure situations)
• Misuse of the platform or breach of the platform rules

Nothing in these conditions is intended to limit any rights you may have under applicable consumer protection laws.

No guarantees and “as available” service

The website, games, and services are provided on an “as is” and “as available” basis. Stoiximan Casino works to provide a stable experience, but cannot promise uninterrupted access, constant availability of every game or payment method, or error-free operation at all times.

Updates to these site terms

Stoiximan Casino may update these service terms from time to time to reflect changes in the platform, legal requirements, or operational practices. The most recent version published on the website applies from the date it is posted, unless a different effective date is stated.

You should review this page periodically, especially before taking part in new promotions or using a new payment method.

Other policies you should read

These conditions of use sit alongside other important policy pages that may apply depending on how you use the platform, including:

• Privacy Policy
• Cookie Policy
• Bonus Terms and promotion-specific rules (where provided)
• AML/KYC-related information (where provided)
• Responsible gaming information and tools

If there is a conflict between these general account rules and a specific promotion rule, the promotion rule will normally apply for that offer.

Contacting Stoiximan Casino

If you have questions about these service terms, your account, payments, or promotions, you can contact support through live chat (where available) or by email at support@stoiximans.com.

Using Stoiximan Casino means playing within clear boundaries that protect players and keep the platform fair. By continuing to access and use the service, you accept these rules and agree to follow them whenever you log in, deposit, play, or participate in promotions.